We're Here to Help

In the USA, we offer free economy shipping as well as upgraded options for faster shipping. For economy shipping please allow 7-14 business days. For Priority Shipping, please allow 5-7 business days. 

COVID-19 RETURN POLICY: 

PLEASE NOTE our return policy has changed. For health and safety reasons, we can't accept returns of opened products.

Make sure our supplements are right for you, including consulting with your doctor or medical practitioner before ordering. 

We accept returns of unopened products within 14 days of your delivery. 

For orders lost during shipping, please contact support for help. For orders damaged during shipping, please send photos to our support team, and we will send a replacement.

Pack It Up and Send It To Us:

To request a return, send your purchase and receipt (or order number) to our Returns Department. You must carefully package the product to protect fragile items during return shipping. You are responsible for the cost of return shipping, and we must physically receive the return within 21 days of your order delivery.

Miss Lizzy Thyroid Supplements

Attn: Returns Department

542 Hopmeadow St.

#306

Simsbury, CT

Let Us Know It Is Coming

Contact us via email or online chat to let us know you plan on returning your order during the 14 days. Once we received the return, and in condition, we will issue a prompt refund to your original payment method. 

At this time, we do not offer exchanges after an order has shipped. If your order has been placed but not shipped we will gladly swap items in your order.